Come and join us on the tour where you'll experience mountains, castles, wine and cheese tasting, thermal baths, lakes, waterfalls

From November to the beginning of March the itinerary of this tour is different: the winter version of the tour.

Tour language: Ukrainian. Contact us if you would like to hire a guide who speaks English or another foreign language.

 

From June 19, 2023, the price of the "Around the Carpathians in 7 days" tour will be UAH 3,695.
Until June 18 (inclusive), seat reservations are available at the old price (UAH 3,295) for any departure date.
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planTour plan

Day 1: departure from Lviv (09:00) - Mizhhirya (cable car ride to Mount Makovytsia) - Pylypets (lunch, accommodation, viewing the Shipot waterfall, free time, dinner).

Day 2: breakfast and departure (08:00) - Kelechyn (tasting of unique mineral water) - Synevyr Pass (viewing of the Carpathian panoramas) - Synevyr National Park (rehabilitation centre for brown bears, hike to the lake, lunch) - Kolochava (visiting museums) - Pylypets (return to the hotel, dinner).

Day 3: breakfast and departure (08:00) - Karpaty Sanatorium (tour of Schönborn Palace) - Mukachevo (tour of the castle and lunch) - Berehove (swimming in the new thermal pool) - Berehove volcanic lowlands (wine tasting) - Berehove district (rural tourism estates, check-in at 19:30, dinner).

Day 4: breakfast and departure (08:00) - Uzhhorod (tour of the castle and lunch) - Kosyno (swimming in the thermal pool) - Berehove district (return to the farmsteads at 20:30, dinner).

Day 5: breakfast and departure (08:00) - Vynogradiv (cheese tasting and buffalo farm tour) - Iza (deer farm) - Solotvyno (swimming in salt lakes) - Dilove (tour of the centre of Europe and lunch) - Polianytsia-Tatariv (check-in at the hotel at 18:30, Hutsul fun, dinner).

Day 6: breakfast and departure (08:00) - Bukovel (free time: 5-6 hours to relax at the resort: ascent by cable car to the top of Mount Bukovel and viewing the Carpathian panorama, Hutsul Land, Rodelban, Lake of Youth, etc.) - Yaremche (viewing the waterfall, Hutsulshchyna restaurant, shopping for souvenirs and lunch, Dovbush trail) - Bukovel-Tatariv (return to the hotel, dinner). 

Day 7: breakfast and departure (08:00) - Verkhovyna (concert in the Roman Kumlyk Museum and excursion and photography in Hutsul clothes in the Shadows of Forgotten Ancestors Museum) - Yavoriv (master class in quilting) - Kosiv (lunch) - Kolomyia (visit to the Pysanka Museum) - Lviv (return to 22:30)

placesExcursion objects
Mizhhiria
It is a picturesque Carpathian town, near which there is the mountain Makovytsia (750m). You can get to its top in a cable car-chair lift. From its top, you can admire magnificent views of the Carpathian ranges Borzhava and Gorgany, as well as meanders of the river Rika.

It is a picturesque Carpathian town, near which there is the mountain Makovytsia (750m). You can get to its top in a cable car-chair lift. From its top, you can admire magnificent views of the Carpathian ranges Borzhava and Gorgany, as well as meanders of the river Rika.

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Kelechyn
The homeland of the Carpathian Ukraine president Avgustyn Voloshyn is also known for its unique source of naturally sparkled mineral water, “Kelechyn”, popular in Ukraine for its health benefits.

The homeland of the Carpathian Ukraine president Avgustyn Voloshyn is also known for its unique source of naturally sparkled mineral water, “Kelechyn”, popular in Ukraine for its health benefits.

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Pylypets
Here, from a height of 15 meters, one of the most beautiful waterfalls in Ukraine – the waterfall Shypit – throws its water with many fascinating cascades between the rocks into the picturesque mountain valley. It originates from an immense underground source, so-called “sea eye”, in one of the most...

Here, from a height of 15 meters, one of the most beautiful waterfalls in Ukraine – the waterfall Shypit – throws its water with many fascinating cascades between the rocks into the picturesque mountain valley. It originates from an immense underground source, so-called “sea eye”, in one of the most beautiful places in the Ukrainian Carpathians – Borzhava meadow. Staying here is a great way to have a break from civilization and get new vitality.

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Brown Bear Rehabilitation Center
The Rehabilitation Center of the Brown Bear with an area of 12 hectares is located on the territory of the Synevyr National Nature Park. Due to human activities, this largest predator of Ukraine is on the verge of extinction and needs special treatment. The center was established to rehabilitate bro...

The Rehabilitation Center of the Brown Bear with an area of 12 hectares is located on the territory of the Synevyr National Nature Park. Due to human activities, this largest predator of Ukraine is on the verge of extinction and needs special treatment. The center was established to rehabilitate brown bear individuals who were abused or became victims of natural disasters and to restore their population in their natural habitat.

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Synevyr pass
One of the most scenic passes of the Ukrainian Carpathians, its height reaches 793m and allows you to admire the stunning views of the surrounding mountain ranges. 

One of the most scenic passes of the Ukrainian Carpathians, its height reaches 793m and allows you to admire the stunning views of the surrounding mountain ranges. 

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Kolochava
This is one of the most beautiful villages of the Transcarpathian region. Here you will find 10 museums, 20 monuments and 50 historical sites. The most popular museums include the Museum of Folk Architecture and Life “Stare Selo” (Old Village), the museum of a narrow-gauge railway in Kolochava and t...

This is one of the most beautiful villages of the Transcarpathian region. Here you will find 10 museums, 20 monuments and 50 historical sites. The most popular museums include the Museum of Folk Architecture and Life “Stare Selo” (Old Village), the museum of a narrow-gauge railway in Kolochava and the Museum of “Bokorash in Kolochava”. All our guests are then invited to “Trembita”, a wonderful pub in which you can indulge in some food and enjoy a lively performance of local life.

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Health Resort “Karpaty”
Among the picturesque Carpathian mountains, there is one of the most beautiful and romantic palaces of the country. The hunting palace of the Schonborn Counts (1890) invites you into its fairy tale. It looks at you with its 365 windows and welcomes through its 12 entrances into 52 rooms.  A beautifu...

Among the picturesque Carpathian mountains, there is one of the most beautiful and romantic palaces of the country. The hunting palace of the Schonborn Counts (1890) invites you into its fairy tale. It looks at you with its 365 windows and welcomes through its 12 entrances into 52 rooms.  A beautiful park with many exotic plants surrounds the palace.

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Mukachevo
Here on a single volcanic mountain, there is the most powerful fortress in Ukraine – the castle Palanok (XIV century), which was erected by Prince Fedir Koriatovych and covered with heroic glory by Princess Ilona Zrini. If you have free time in Mukachevo, you can see many other attractions: the chap...

Here on a single volcanic mountain, there is the most powerful fortress in Ukraine – the castle Palanok (XIV century), which was erected by Prince Fedir Koriatovych and covered with heroic glory by Princess Ilona Zrini. If you have free time in Mukachevo, you can see many other attractions: the chapel of St. Martyn (XIV century), the Palace of Rakotsi (1663) and a beautiful green Town Hall (1903).

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Berehovo
The capital of Hungarian Ukraine — 'Beregsas' is famous for its pools with unique thermal water that rises from a depth of 1,600 m and treats from 86 diseases; its analogues are found only in New Zealand. The town has also got several architectural highlights: the Gothic Church of All Saints (1370),...

The capital of Hungarian Ukraine — 'Beregsas' is famous for its pools with unique thermal water that rises from a depth of 1,600 m and treats from 86 diseases; its analogues are found only in New Zealand. The town has also got several architectural highlights: the Gothic Church of All Saints (1370), the Church of Reformers (XV century), the Count's court — the estate of Prince Betleni (1629), the majestic building of the Imperial court (1908) and the casino “Zolota Pava”.

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Berehovo volcanic lowlands. Wine testing
The surroundings of Berehovo have long been known all over the world for their wines, which have a wonderful aroma and rich flavor. This is due to the volcanic rocks on which the grapes grow and the energy of the sun because this place has the largest number of sunny days in Transcarpathia.

The surroundings of Berehovo have long been known all over the world for their wines, which have a wonderful aroma and rich flavor. This is due to the volcanic rocks on which the grapes grow and the energy of the sun because this place has the largest number of sunny days in Transcarpathia.

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Vynohradiv
At the "Carpathian Buffalo" Farm local enthusiasts are trying to save the world's northernmost buffalo population. Now the farm has more than 30 Carpathian buffaloes that you can watch, as well as taste and buy different varieties of buffalo and sheep cheese.

At the "Carpathian Buffalo" Farm local enthusiasts are trying to save the world's northernmost buffalo population. Now the farm has more than 30 Carpathian buffaloes that you can watch, as well as taste and buy different varieties of buffalo and sheep cheese.

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Kosino
Super-modern recreation complex "Thermal Waters Kosino" is located in an oak grove, has 5 swimming pools, 7 saunas, the average temperature in thermal pools is + 41 ° C. The pride of the complex is the largest jacuzzi fountains in Ukraine with "coffee", "wine", "beer", "palinka" and the illusion fou...

Super-modern recreation complex "Thermal Waters Kosino" is located in an oak grove, has 5 swimming pools, 7 saunas, the average temperature in thermal pools is + 41 ° C. The pride of the complex is the largest jacuzzi fountains in Ukraine with "coffee", "wine", "beer", "palinka" and the illusion fountain "Golden Faucet of Health" 15.5 meters high. Adults and children enjoy relaxing here, as well as getting health benefits.

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Uzhhorod
The first mention of this eternal border town on the river Uzh dates back to 872; it will fascinate even the most demanding tourist with its charm and flavour. Walk along the historic street of the city — Korzo, see the most famous temple of the city — the Cathedral of the Holy Cross (1841), the Rom...

The first mention of this eternal border town on the river Uzh dates back to 872; it will fascinate even the most demanding tourist with its charm and flavour. Walk along the historic street of the city — Korzo, see the most famous temple of the city — the Cathedral of the Holy Cross (1841), the Roman Catholic Church of St. George (1775), one of the oldest castles in Ukraine (XIV century) and the Transcarpathian Museum of Folk Architecture and Life (Skansen). And be sure to visit the cult tavern “Detsa U Notaria”.

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Solotvyno
One of the tourist centres of Transcarpathia, it is proud of its unique salt lakes and ponds, which are analogous to the Dead Sea in terms of their healing properties. It is impossible to drown in Solotvyno water, as its density is so high that you will always be on the surface, even if you raise yo...

One of the tourist centres of Transcarpathia, it is proud of its unique salt lakes and ponds, which are analogous to the Dead Sea in terms of their healing properties. It is impossible to drown in Solotvyno water, as its density is so high that you will always be on the surface, even if you raise your arms and legs above the water.

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Recreation centre ‘Palsir’ in Solotvyno
This small town on the border with Romania is rightfully considered a real pearl of Transcarpathia, which is already known throughout Europe. It is home to unique salt lakes, which are called the ‘Ukrainian Dead Sea’. However, unlike the well-known Israeli-Jordanian resort, a wonderful holiday and h...

This small town on the border with Romania is rightfully considered a real pearl of Transcarpathia, which is already known throughout Europe. It is home to unique salt lakes, which are called the ‘Ukrainian Dead Sea’. However, unlike the well-known Israeli-Jordanian resort, a wonderful holiday and high-quality natural health improvement are quite accessible to everyone here.
One of the most famous complexes in Solotvyno is the Palsir recreation centre with an impressive number of salt lakes and swimming pools. Here you can swim to your heart's content in 3 salt lakes, as well as in 5 freshwater and 4 saltwater pools equipped with the latest filter system. The brine of Solotvyno salt lakes is a highly mineralised, slightly alkaline mineral water containing such rare elements as silicium, cesium, bromine, fluorine, rubidium, etc. The saline solution and local mud give the lake water unique properties for the treatment of cardiovascular and nervous systems, musculoskeletal system, urological diseases, women's and men's problems, as well as allergies and respiratory problems.

In addition to a pleasant swim in the lakes and pools, you will have the opportunity to soak up the sun on a modern beach with all the amenities - sunbeds, sun loungers, gazebos, exercise equipment and a cafe with refreshments. There is also a water park with an inflatable slide that both adults and children will enjoy going down. So we invite you to a journey of good mood, pleasant emotions and well-being!

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Iza. Deer farm
In Iza, you can visit a deer farm, with more than three hundred spotted deer live on 57 hectares of pasture. You can feed the deers with special food purchased on site and take photos with these peaceful animals.

In Iza, you can visit a deer farm, with more than three hundred spotted deer live on 57 hectares of pasture. You can feed the deers with special food purchased on site and take photos with these peaceful animals.

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Dilove
Welcome to the center of Europe. Here you will find a stone sign that reads: “Permanent, accurate, eternal place. Very accurately, with a special device made in Austria-Hungary, on a scale of meridians and parallels, set the center of Europe. Year 1887 ”. The geographical center of Europe is located...

Welcome to the center of Europe. Here you will find a stone sign that reads: “Permanent, accurate, eternal place. Very accurately, with a special device made in Austria-Hungary, on a scale of meridians and parallels, set the center of Europe. Year 1887 ”. The geographical center of Europe is located near the Hutsul restaurant "Kolyba Museum", the walls of which are covered with many antiques.

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Holidays in Bukovel
We invite you to relax in Bukovel, because here you will find activities for every taste: ‘Lake of Youth is one of the best places for summer holidays in the Carpathians. Here you can recover after a hard week at work, enjoy the scenery of the mountain lake, and soak up the sun. Even the most dem...

We invite you to relax in Bukovel, because here you will find activities for every taste:

  • ‘Lake of Youth is one of the best places for summer holidays in the Carpathians. Here you can recover after a hard week at work, enjoy the scenery of the mountain lake, and soak up the sun. Even the most demanding tourist will be able to find something to his liking here.
  • VODA club is located on the shores of the Lake of Youth of the Bukovel ski resort. It includes a SPA area, an all-season outdoor swimming pool, a rooftop bar and two restaurants. In summer, guests can sit on sun loungers on the lake shore, by the large pool or in the relaxation area, and have fun on the slides of the inflatable water park in the form of a labyrinth. In the evening and at night, discos, shows and performances are regularly held here.
  • Bathing in vats, horseback riding, a cable car ride to the top of Mount Bukovel, breathtaking Carpathian landscapes, attractions for every taste - incredible photos are waiting for you.
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Bukovel
Ski resort No. 1 in Ukraine, where you can get to the top of the mountain Bukovel (1115 m) in the cable-chairlift and admire a beautiful view of the Gorgany and Chornohora mountain ridge.

Ski resort No. 1 in Ukraine, where you can get to the top of the mountain Bukovel (1115 m) in the cable-chairlift and admire a beautiful view of the Gorgany and Chornohora mountain ridge.

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Yaremche
The famous climatic resort is located between the picturesque mountains in the fascinating valley of the Prut River. Every year, thousands of people admire the cascading waterfall “Probii” (Yaremche Huk) and wooden restaurant “Hutsulshchyna”.

The famous climatic resort is located between the picturesque mountains in the fascinating valley of the Prut River. Every year, thousands of people admire the cascading waterfall “Probii” (Yaremche Huk) and wooden restaurant “Hutsulshchyna”.

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Verkhovyna
The ethnic and geographical centre of Hutsulshchyna, the former village of Zhabie, nestled on the banks of the marvellous river Chornyi Cheremosh; in addition to the picturesque Carpathian panoramas has many other attractions for the discerning travellers. Here, you are warmly welcomed to a concert...

The ethnic and geographical centre of Hutsulshchyna, the former village of Zhabie, nestled on the banks of the marvellous river Chornyi Cheremosh; in addition to the picturesque Carpathian panoramas has many other attractions for the discerning travellers. Here, you are warmly welcomed to a concert tour to the private Hutsul Museum of lifestyle and musical instruments named after Roman Kumlyk. In the house-museum of the movie “Shadows of forgotten ancestors”, you can learn about the great love of the Hutsuls Ivan and Marichka, as well as have a photoshoot in the Hutsul clothes. And in the museum of the Polonyna life “Khata-Staia”, you can taste delicious Hutsul brynza.

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Kolomyia - Pysanka museum
The town of kolomyikas, one of the most beautiful towns in Halychyna, can boast of magnificent Secession buildings in its central part. Be sure to see the visiting card of Kolomyia, the world's unique Museum of Easter egg painting, also known as Pysanka Museum. It is located in the largest egg in th...

The town of kolomyikas, one of the most beautiful towns in Halychyna, can boast of magnificent Secession buildings in its central part. Be sure to see the visiting card of Kolomyia, the world's unique Museum of Easter egg painting, also known as Pysanka Museum. It is located in the largest egg in the world, standing at 13.5m high, and has a collection of 12,000 exhibits. In the town, you will also see one of the best museums in Ukraine, the National Museum of Folk Art of Hutsulshchyna and Pokuttia named after Yosafat Kobrynskyi, one of the oldest in Ukraine wooden Church of the Annunciation (1587) and the Town Hall (1877), which is not in the center of the Market square but on a street corner.

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Yavoriv
The picturesque Carpathian village has preserved the ancient traditions of homemade woollen coverlets (lizhnyks), and most of the residents are engaged in bedspreads making. Only in Yavoriv you can see the full cycle of the birth of a coverlet from freshly sheared sheep's wool to the finished produc...

The picturesque Carpathian village has preserved the ancient traditions of homemade woollen coverlets (lizhnyks), and most of the residents are engaged in bedspreads making. Only in Yavoriv you can see the full cycle of the birth of a coverlet from freshly sheared sheep's wool to the finished product, and then buy the freshly made product.

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walletFinances
The tour price includes
  • travel by comfortable bus;
  • travel guide;
  • excursions at travel attractions;
  • travel insurance;
  • accommodation.
The price does not include and is paid additionally
  • entrance tickets to tourist sites;
  • meals;
  • tasting.
Discounts
  • Children 6 years old and younger, accompanied by 2 adults, without a separate seat on the coach and accommodation – free of charge
  • Children from 7 to 12 years old and people with disabilities (1st and 2nd groups with a certificate): 350 UAH / person (from the total cost of the tour)
  • ATO participants (at the presence of a certificate): discount 30% from the cost of the tour
ticketsEntrance tickets

Return cable car-chair lift to Mount Makovytsia: general, students – 200 UAH, children under 5 years old - free of charge.

Waterfall Shypit: general – 20 UAH, children 7-16 years old – 10 UAH

Brown Bear Rehabilitation Center: general – 60 UAH, students, schoolchildren – 30 UAH.

Synevyr lake: General – 60 UAH, students and schoolchildren – 30 UAH.

Transfer to the Synevyr checkpoint (both ways): general, pension, student, children - UAH 70;

The Ethnographic Museum ‘Stare selo’ and the Museum ‘Kolochava Narrow Gauge Railway’: general - 150 UAH/person, pensioners, students - 100 UAH/person, schoolchildren - 80 UAH/person.

Schönborn Palace: adult, pensioner, student - 40 hryvnias, children under 14 years old - 30 hryvnias;

Mukachevo Castle: adults – 100 UAH,  pensioners – 70 UAH, pupils – 50 UAH

Locker rental in the thermal pool ‘Zhavoronok’: locker rental - UAH 30.

Thermal pool “Zhaivoronok” in Berehovo (2 hours): general, pensioners, students – 250 UAH, children from 120 to 150 cm – 125 UAH, children under 120 cm – free of charge, locker rental – 30 UAH

Wine-tasting: 95 UAH, excursion without wine-tasting – 45 UAH

Cheese and dairy tasting: Price: 100 UAH

Uzhhorod castle: general (adults, pensioners) – 130 UAH, students – 100 UAH, schoolchildren – 60 UAH

Kosino Thermal Pool: (3 hours) general, pensioner, student, apprentice - UAH 700, combatants - UAH 400, children up to 150 cm tall - free. 

Deer farm: general and students – 60 UAH, schoolchildren  under 14 years – 40 UAH

Solotvyno. Recreation center “Palsir” (swimming in 3 salt lakes, 2 freshwater and 2 salt pools): adults, retirees, students, pupils - 200 UAH, children (3-10 years old) - 150 UAH  

The Dovbush Trail, an ecological and educational route: general, student - UAH 80, pupil - UAH 40.

Сhairlift ride to the Bukovel mountain and back: general - 350 UAH, pensioners and children up to 12 years – 250 UAH;

Museum of Hutsul life and musical instruments n.a. Roman Kumlyk: general - 50 UAH

HutsulLand Ethnopark: general admission - UAH 380, children under 12, pensioners, ATO participants - UAH 330, children under 6 - free.

Museum “Tini zabutykh predkiv” (“Shadows of the Forgotten Ancestors”): general - 50 UAH, schoolchildren - 40 UAH;

Workshop of hutsul lizhnyky making: general, students, pension, children's - UAH 60;

Pysanka Museum: general - UAH 45, pension, student - UAH 25

axe Additional information

To fully understand the Hutsuls, their character, customs, and cuisine, we invite you to visit the Hutsul folk party. During the party you will experience:

  • Dishes of the Hutsul cuisine: porcini mushroom soup, banush with cheese, tea from aromatic Carpathian herbs ...
  • Singing and dancing from the Hutsul chapel "Dovbusheva taystra";
  • Masterclasses in Hutsul dances: Hutsulka, sieve, dove;
  • Hutsul songs, kolomyikas, songs about the Carpathians;
  • Initiation into the Hutsuls;
  • And dancing, dancing, dancing to the incendiary Hutsul music.

The cost of a Hutsul dinner and participation in the party is 180 UAH.
The cost of participation in the party without dinner is 90 UAH.

Note: Hutsul folk pary happens if there is a group of 35 people who want to take part in it.

Транспорт
Автобуси, які обслуговують тури

Наші тури обслуговують сучасні автобуси євро-класу, які ми надаємо в оренду.

keysAccommodation
Green tourism farmsteads in the village of Pylypets ( 1-2 nights )

takes place in the green tourism estates of the village of Pylypets, rooms: 2, 3-bed with private facilities on the corridor

Farmsteads of rural tourism in Berehovo ( 3-4 nights )

At cosy farmsteads of rural tourism in Berehovo district with amenities, rooms: 2- and 3-bed bedrooms.

Hotel in the Polyanytsa village (resort “Bukovel”) ( 5-6 nights )

Comfortable 2-, 3-, 4-beds rooms with facilities.

mealFood
1day
Lunch

Approximate prices: 200 UAH

Dinner

Approximate prices: 150 UAH

2day
Breakfast

Approximate prices: 110 UAH.

Lunch

Approximate prices: 200 UAH

Dinner

Approximate prices: 150 UAH

3day
Breakfast

Approximate prices: 110 UAH.

Lunch

Approximate prices: 200 UAH

Dinner

Approximate prices: 150 UAH

4day
Breakfast

Approximate prices: 110 UAH.

Lunch

Approximate prices: 200 UAH

Dinner

Approximate prices: 150 UAH

5day
Breakfast

Approximate prices: 110 UAH.

Lunch

Approximate prices: 200 UAH

Dinner

Approximate prices: 150 UAH

6day
Breakfast

Approximate prices: 110 UAH.

Lunch

Approximate prices: 200 UAH

Dinner

Approximate prices: 150 UAH

7day
Breakfast

Approximate prices: 110 UAH.

Lunch

Approximate prices: 200 UAH

Місця посадки
Lviv, Suburban railway station (09:00)

Suburban railway station (Prymiskyi vokzal)

 
faqQuestions and answers
General questions
Як замовити тур і дізнатись чи є вільні місця на тур?

Можна двома шляхами:

а) подивитися у нас на сайті (біля дат).   

б) дізнатися у менеджера через онлайн-консультацію сайту, Skype, електронною поштою або по телефону (усі контактні телефони є на сторінці "Контакти");

*приклад 

вільних місць немає. 

вільні місця 2-10 осіб.

вільних місць більше 10ти.

Коли оплачувати кошти за вхідні квитки і харчування? Чи всі екскурсії і харчування є обов’язковими?

Вхідні квитки і харчування Ви оплачуєте в автобусі керівнику групи. Екскурсії і харчування не є обов’язковими, Ви обираєте тільки те, що бажаєте.

Чи повернуть мені кошти оплачені за тур у разі відмови від поїздки?

У разі відмови від заброньованого туру просимо завчасно повідомити про це відповідального менеджера по телефону або на електронну пошту.

Умови повернення оплати за анульовані місця залежать від терміну повідомлення про анулювання:
- не пізніше ніж за 7 робочих днів до початку туру - повертаємо 85 % вартості;
- від 6 до 4 робочих днів до початку туру - повертаємо 50 % вартості;
- від 3 до 2 робочих днів до початку туру - повертаємо 20 % вартості;
- менше ніж за 1 робочий день до початку туру, а також при неявці туриста - оплату не повертаємо та не переносимо цю оплату на іншу дату виїзду чи на інший тур.

У Новорічних, Різдвяних та акційних турах умови анулювання можуть відрізнятися від стандартних (з цими умовами можна ознайомитись у Правилах бронювання).

Анулювання турів закордон. 
Правила анулювання турів закордон туристом. 
Умови повернення оплати за скасовані місця залежать від терміну повідомлення про анулювання:
- не пізніше, ніж за 15 робочих днів до початку туру - повертаємо 100 % вартості туру або переносимо 100% на іншу дату чи тур;
- від 14 до 7 робочих днів до початку туру - повертаємо 50 % вартості туру;
- від 6 до 4 робочих днів до початку туру - повертаємо 20 % вартості туру;
- менше, ніж за 3 робочих дні до початку туру, а також при неявці - оплату не повертаємо та не переносимо цю оплату на іншу дату виїзду чи на інший тур.

Ми забронювали тур, оплатили, але так і не отримали інформаційного листа. У чому справа?

Інфо-лист з контактами керівника групи, адресою місця виїзду та іншою інформацією про тур надсилається на електронні пошти турагентів або у вайбер туристів не пізніше ніж за 1-2 календарні дні до виїзду (залежно від тривалості туру). Тому якщо до виїзду залишилось 4 і більше днів, то можливо ми ще не встигли надіслати інфо-лист. Також крім папки «Вхідні», наші листи можуть потрапляти у папку «СПАМ». Тому перевірте, будь ласка, цю папку. У випадку, якщо інформаційного листа немає і там, просимо сконтактуватись з нами по телефону. Можливо, у нас неправильно зазначена Ваша електронна адреса або помилка у номері телефону.

Чи можна вибрати собі місця у автобусі або дізнатись які у нас місця ?

Місця в автобусі бронюються згідно запису. Чим швидше Ви забронюєтесь, тим ближче до переду автобуса зможете сісти.

Де ми будемо проживати?

Умови проживання залежать від обраного Вами туру. Усі деталі щодо поселення, чітко розписані у інформаційних листах.

Чи відбувається підселення у номер, якщо я їду у тур сам/а? Чи можна за додаткову оплату жити одному/одній у номері ?

Проживання під час мандрівки відбувається у 2- і 3-місних номерах. Якщо Ви подорожуєте наодинці, то Вас можуть поселити з кимось із туристів (підселення не відбувається до туристів протилежної статі). Також Ви можете проживати самі в окремому номері за додаткову оплату (ціну уточнювати в менеджера цього туру).

Що потрібно мати з собою під час мандрівки ?

З собою у мандрівку ми рекомендуємо брати посвідчення особи (паспорт, водійські права, свідоцтво про народження тощо). Усі інші деталі стосовно того, що потрібно мати з собою ми зазначаємо у інформаційних листах.

Чи можна придбати квиток на поїзд о 08:05, якщо виїзд туру о 08:00 або на поїзд о 23:28, якщо повернення з туру о 23:30?

Не рекомендуємо так робити. Виїзд відбувається за розкладом, оскільки тури мають насичену екскурсійну програму, для повноцінного виконання якої ми маємо дотримуватись наперед визначених часових меж. Тому радимо при купівлі квитків на поїзд (або автобус чи літак) обов'язково враховувати запас часу, який буде необхідний, щоб дістатись з вокзалу до місця збору групи та у зворотному напрямку після завершення туру. Також нагадуємо, що ми не гарантуємо швидше повернення, аніж зазначено в описі туру на сайті та не несемо відповідальності за придбання квитків на поїзд чи інший вид транспорту, у яких час відбуття або прибуття не збігається з часовими межами туру.

Чи можна у Вас замовити подарунковий сертифікат?

Так, звичайно. У нас є 2 види сертифікатів: на конкретну суму і на певний тур. Замовити їх Ви можете за офісним телефоном або безпосередньо у нас в офісі. Також замовлення можна зробити онлайн на сторінці "Подарунковий сертифікат". Після он-лайн замовлення менеджер зконтактується з Вами і уточнить деталі замовлення. Сертифікат можемо відправити службою доставки (переважно «Новою поштою») у будь-який куточок України. Бланк сертифікату є безкоштовним, оплачується лише вартість обраних послуг.

Що входить у вартість туру?

У вартість зазвичай ВХОДИТЬ (якщо інше не передбачено описом туру): проїзд комфортабельним автобусом, проживання, супровід гіда-екскурсовода, екскурсійне обслуговування в туристичних об’єктах, страхування на час подорожі.

За що потрібно оплачувати окремо?

Окремо Ви зазвичай оплачуєте вартість вхідних квитків і харчування (якщо інше не передбачено описом туру).

Якщо я забронював/ла тур на сайті, скільки часу чекати на відповідь менеджера?

Надання відповіді про наявність вільних місць та підтвердження бронювання здійснюється упродовж 1 робочого дня з моменту подання запиту (крім суботи та неділі, а також державних вихідних).

Як здійснити оплату?

Оплатити замовлення можна в нашому офісі за адресою: м. Львів, вул. Замарстинівська, 34 або банківським переказом (банківські реквізити надсилаємо за вимогою). Замовлення потрібно оплатити упродовж 3 робочих днів від моменту підтвердження (у випадку замовлення пізніше ніж за 3 дні до виїзду термін оплати узгоджується окремо).При оплаті на банківський рахунок потрібно упродовж 4 робочих годин повідомити електронною поштою відповідального менеджера про проведену оплату, вказавши при цьому назву та дати туру, прізвища замовників, суму та час оплати.

Чи можна оплатити в автобусі?

Ні, на жаль, не можна. Ми працюємо за 100% передоплатою.

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